Terms of service

Terms of Service

Effective Date: September 2026

Welcome to GharMix. These Terms of Service govern your use of gharmix.in and your purchase of products from our website.

By accessing or using our website, placing an order, or purchasing a product from GharMix, you agree to these Terms of Service and our applicable store policies.

1. About GharMix

GharMix is an online retail store offering products through gharmix.in.

Throughout these Terms, the words “GharMix,” “we,” “us,” and “our” refer to GharMix, while “you” and “customer” refer to the person accessing the website or placing an order.

2. Use of Our Website

You agree to use the GharMix website only for lawful purposes.

You must not:

  • Use the website for fraudulent or unlawful activities.

  • Attempt to interfere with or damage the website.

  • Submit false, misleading, or unauthorized information.

  • Attempt to gain unauthorized access to any part of the website.

  • Copy, reproduce, or misuse our website content without permission.

GharMix reserves the right to restrict or terminate access to the website where misuse or unlawful activity is suspected.

3. Product Information

We make reasonable efforts to ensure that product descriptions, images, specifications, prices, and other information displayed on our website are accurate.

However, minor differences in product appearance, packaging, color, or presentation may occur.

Product images may also appear slightly different depending on your device or screen settings.

4. Pricing

All prices displayed on GharMix are shown in Indian Rupees (₹) unless otherwise stated.

Prices, discounts, offers, product availability, and other commercial information may be changed at any time without prior notice.

If an obvious pricing or listing error occurs, GharMix reserves the right to correct the error and, where appropriate, cancel the affected order.

5. Orders

Placing an order on our website constitutes a request to purchase the selected product.

An order may be subject to verification before it is processed or dispatched.

GharMix reserves the right to refuse, cancel, or limit an order where reasonably necessary, including in cases involving:

  • Incorrect or incomplete customer information.

  • Suspected fraudulent activity.

  • Product unavailability.

  • Pricing or technical errors.

  • Duplicate or unusually large orders.

  • Delivery limitations.

  • Previous fraudulent or abusive order activity.

If GharMix cancels an order, the customer will be informed where reasonably possible.

6. Cash on Delivery

GharMix currently offers Cash on Delivery (COD).

For COD orders, payment is made to the delivery partner when the order is delivered.

Customers are responsible for providing accurate contact and delivery information and being available to receive confirmed orders.

Repeated refusal of confirmed COD orders may result in restrictions on future COD ordering.

7. Order Cancellation

Customers may request cancellation before an order has been processed or dispatched.

Once an order has been dispatched, cancellation may not be possible.

GharMix may also cancel an order due to product unavailability, technical errors, pricing errors, delivery restrictions, suspected fraud, or other operational reasons.

8. Shipping and Delivery

GharMix uses third-party logistics and delivery partners to deliver orders.

Estimated delivery timelines are provided for guidance and may vary because of:

  • Location.

  • Weather conditions.

  • Logistics delays.

  • Holidays.

  • Operational issues.

  • Events beyond our reasonable control.

GharMix is not responsible for delays caused by circumstances outside our reasonable control.

Customers should ensure that the provided delivery address and contact information are correct.

9. Returns, Replacements and Refunds

Returns, replacements, and refunds are governed by our Return & Refund Policy.

For eligible damaged, defective, incorrect, or incomplete products, customers must report the issue within the applicable 48-hour period from delivery.

Customers may be required to provide photographs, videos, order information, and other evidence for verification.

Please review the complete Return & Refund Policy before placing an order.

10. Product Use

Customers are responsible for using products according to the manufacturer's instructions and intended purpose.

GharMix is not responsible for damage resulting from misuse, improper installation, unauthorized modification, negligence, or failure to follow applicable product instructions.

For electrical or mechanical products, customers should follow all applicable safety instructions provided with the product.

11. Intellectual Property

Unless otherwise stated, content appearing on GharMix, including:

  • Logos

  • Brand names

  • Product descriptions

  • Graphics

  • Images

  • Website design

  • Text

  • Other original content

is owned by or licensed to GharMix and may not be reproduced, copied, distributed, modified, or commercially exploited without prior permission.

12. Third-Party Services

GharMix may use third-party services for website hosting, payments, shipping, analytics, customer support, marketing, or other business operations.

These services may have their own terms and privacy policies.

GharMix is not responsible for the independent policies or practices of third-party service providers.

13. Website Availability

We aim to keep the website available and functioning properly, but we do not guarantee that the website will always be uninterrupted, error-free, or available at all times.

Temporary interruptions may occur because of maintenance, technical issues, updates, security incidents, or circumstances beyond our reasonable control.

14. Limitation of Liability

To the extent permitted by applicable law, GharMix will not be responsible for indirect, incidental, or consequential losses arising from the use of our website or products.

Nothing in these Terms is intended to exclude or limit any consumer rights or liability that cannot legally be excluded or limited under applicable law.

15. Indemnification

To the extent permitted by applicable law, you agree to be responsible for losses, claims, damages, liabilities, or reasonable expenses arising from your unlawful use of the website, violation of these Terms, or misuse of our products.

16. Force Majeure

GharMix will not be responsible for failure or delay in performing its obligations when caused by circumstances beyond its reasonable control, including natural disasters, severe weather, strikes, government actions, transportation disruptions, technical failures, or other similar events.

17. Privacy

Your use of GharMix is also subject to our Privacy Policy, which explains how we collect, use, store, and protect personal information.

18. Changes to These Terms

GharMix may update these Terms of Service from time to time.

Any changes will be published on this page with an updated effective date.

Your continued use of the website after changes are published constitutes acceptance of the updated Terms to the extent permitted by applicable law.

19. Governing Law

These Terms of Service shall be governed by the applicable laws of India.

Any disputes shall be subject to the jurisdiction of the courts having appropriate jurisdiction under applicable law.

20. Contact Us

For questions regarding these Terms of Service, orders, products, or our policies, please contact GharMix through the official contact information provided on our website.

Website: gharmix.in

GharMix
Simple Products. Smarter Everyday Living.