Legal notice

Legal Notice

Effective Date: September 2026

This Legal Notice applies to the website gharmix.in and all products, content, services, and transactions offered through GharMix.

By accessing or using this website, you acknowledge and agree to the terms and conditions described in this Legal Notice, together with our Terms of Service, Privacy Policy, Shipping Policy, and Return & Refund Policy.

1. General Information

GharMix operates as an online retail store offering products to customers in India.

We make reasonable efforts to ensure that the information displayed on our website is accurate and up to date. However, information may occasionally contain typographical errors, technical errors, inaccuracies, or omissions.

GharMix reserves the right to correct, update, modify, or remove website content at any time without prior notice.

2. Product Information

Product images, descriptions, specifications, dimensions, colors, packaging, and other product information are provided for general informational and purchasing purposes.

Actual product appearance, packaging, labeling, or minor specifications may vary from website images or descriptions due to manufacturer changes, production batches, or screen/device differences.

Customers should follow all instructions, warnings, and safety information supplied with the product.

3. Product Use and Customer Responsibility

Customers are responsible for using products appropriately and according to the manufacturer's instructions and intended purpose.

GharMix shall not be responsible for damage, loss, or injury resulting from misuse, negligence, unauthorized modification, improper handling, unauthorized repair, or failure to follow applicable instructions or safety precautions, to the extent permitted by applicable law.

For electrical, mechanical, kitchen, or household products, customers should take appropriate precautions during use.

4. Pricing and Offers

Prices, discounts, promotions, product availability, and other commercial information may change at any time.

GharMix reserves the right to correct pricing, promotional, technical, or listing errors.

If an order is placed using an obvious pricing or technical error, GharMix may cancel the affected order and notify the customer.

Promotional offers may be subject to additional terms stated with the respective offer.

5. Order Acceptance and Cancellation

Placing an order does not necessarily guarantee acceptance or dispatch.

GharMix may cancel or decline an order where reasonably necessary, including because of:

  • Product unavailability.

  • Incorrect pricing or listing information.

  • Incorrect or incomplete customer information.

  • Suspected fraud or unauthorized activity.

  • Delivery restrictions.

  • Technical or system errors.

  • Duplicate or unusual orders.

  • Other legitimate operational reasons.

Where an order is cancelled after payment has been received, any applicable refund will be handled in accordance with our applicable policies and applicable law.

6. Cash on Delivery

GharMix currently offers Cash on Delivery for eligible orders and serviceable locations.

Customers placing COD orders are responsible for providing accurate information and accepting confirmed orders.

Repeated refusal of COD shipments or intentional misuse of the COD service may result in restrictions on future COD ordering.

7. Shipping and Delivery

Delivery timelines displayed on the website are estimates and are not guaranteed delivery dates.

Delays may occur due to courier operations, weather, transportation disruptions, holidays, incorrect customer information, government restrictions, or other circumstances outside GharMix's reasonable control.

GharMix will reasonably assist customers in resolving delivery-related issues.

8. Returns and Refunds

Returns, replacements, and refunds are governed by the GharMix Return & Refund Policy.

Eligible issues must be reported within the applicable period specified in that policy.

GharMix may request photographs, videos, order information, packaging information, or other reasonable evidence before approving a claim.

No customer should send a product back without receiving return instructions from GharMix.

9. Third-Party Services

GharMix may rely on third-party providers for services including:

  • Website hosting.

  • Shopify services.

  • Courier and logistics.

  • Payment and transaction services.

  • Analytics.

  • Communications.

  • Security and fraud prevention.

GharMix is not responsible for independent failures, policies, or actions of third-party service providers, except to the extent liability cannot legally be excluded.

10. Website Availability

GharMix does not guarantee that the website will always be available, uninterrupted, secure, or completely free from errors.

The website may occasionally become unavailable due to maintenance, technical issues, updates, security incidents, hosting problems, or circumstances beyond our reasonable control.

11. Intellectual Property

Unless otherwise stated, all original GharMix branding, logos, graphics, website design, text, images, product content, and other materials displayed on the website are owned by or licensed to GharMix.

Unauthorized copying, reproduction, distribution, modification, republication, or commercial use is prohibited without prior written permission.

12. External Links

The website may contain links to third-party websites or services.

These links may be provided for convenience. GharMix does not control and is not responsible for the content, security, availability, or privacy practices of third-party websites.

Users access third-party websites at their own discretion.

13. Limitation of Liability

To the maximum extent permitted by applicable law, GharMix shall not be liable for indirect, incidental, special, consequential, or unforeseeable losses arising from the use of the website or products.

Nothing in this Legal Notice is intended to exclude, restrict, or limit any liability, warranty, consumer right, or remedy that cannot legally be excluded or limited under applicable Indian law.

14. No Unlawful Disclaimer

Nothing contained in this Legal Notice, Terms of Service, Privacy Policy, Shipping Policy, or Return & Refund Policy is intended to remove or restrict any mandatory rights or protections available to consumers under applicable law.

Where applicable law provides a customer with rights or remedies that conflict with a provision of our policies, the applicable law will prevail.

15. Fraud and Misuse

GharMix reserves the right to investigate suspected fraudulent, abusive, deceptive, or unauthorized activity involving the website or orders.

This may include repeated fraudulent COD orders, false claims, misuse of return procedures, unauthorized payment activity, or attempts to interfere with the website.

Where appropriate and legally permitted, GharMix may cancel orders, restrict services, preserve relevant records, and take appropriate legal or other action.

16. Force Majeure

GharMix shall not be responsible for delays or failures caused by circumstances beyond its reasonable control, including natural disasters, severe weather, government actions, strikes, transportation disruptions, internet or infrastructure failures, courier disruptions, epidemics, or other extraordinary events.

17. Indemnification

To the extent permitted by applicable law, a user may be responsible for losses, claims, damages, liabilities, or reasonable expenses arising from their unlawful use of the website, violation of applicable terms, fraudulent activity, or misuse of GharMix products.

18. Governing Law

This Legal Notice and the use of the GharMix website shall be governed by the applicable laws of India.

Any dispute shall be handled by the appropriate authorities or courts having jurisdiction under applicable law.

19. Changes to This Legal Notice

GharMix may modify this Legal Notice from time to time to reflect changes in our business, website, products, services, or applicable legal requirements.

The updated version will be published on this page with the revised effective date.

20. Contact Information

For legal, customer service, order, shipping, return, refund, or other enquiries:

GharMix
🌐 Website: gharmix.in
📧 Email: help@gharmix.in

Please include your order number and relevant details when contacting us regarding an existing order.

GharMix
Simple Products. Smarter Everyday Living.