Privacy Policy

Effective Date: September 2026

At GharMix, we respect your privacy and are committed to protecting the personal information you provide while using our website, gharmix.in.

This Privacy Policy explains what information we collect, why we collect it, how we use it, and the circumstances in which it may be shared when you visit our website or place an order.

1. Information We Collect

When you browse our website, place an order, or contact us, we may collect information such as:

Personal Information

• Full name

• Mobile/phone number

• Email address, where provided

• Billing and shipping address

• City, state, PIN code

• Order details and purchase history

• Information you provide when contacting customer support

Technical Information

When you visit our website, certain technical information may be collected automatically, including:

• IP address

• Browser type

• Device type

• Operating system

• Website pages visited

• Date and time of visits

• Referring website or source

Some of this information may be collected through Shopify and other services used to operate and secure our website.

2. How We Use Your Information

We may use your information to:

• Process and confirm your orders.

• Deliver your products to the address provided.

• Contact you regarding your order.

• Confirm Cash on Delivery orders.

• Provide customer support.

• Process eligible returns, replacements, cancellations, or refunds.

• Prevent fraud, misuse, or unauthorized activity.

• Improve our website, products, and customer experience.

• Maintain website security.

• Comply with applicable legal and regulatory requirements.

• Communicate important service-related information.

We will use personal information for specified and legitimate purposes and only to the extent reasonably necessary for those purposes.

3. Cash on Delivery Orders

GharMix currently offers Cash on Delivery (COD) as its payment method.

When you place a COD order, information such as your name, phone number, delivery address, and order details may be shared with relevant delivery or logistics partners as necessary to deliver and complete your order.

4. Sharing of Information

GharMix does not sell your personal information.

We may share necessary information with trusted service providers when required to operate our business, including:

• Shopify and website service providers.

• Shipping and logistics partners.

• Customer-support service providers.

• Technology and security providers.

• Professional advisers where reasonably necessary.

• Government authorities or law-enforcement agencies when required by applicable law.

Third-party service providers may process information according to their own privacy policies and applicable legal requirements.

5. Cookies and Similar Technologies

Our website and service providers may use cookies and similar technologies to:

• Keep the website functioning properly.

• Remember certain preferences.

• Understand website usage.

• Improve website performance.

• Maintain security.

• Support relevant website functionality and analytics.

You may be able to control cookies through your browser settings. Disabling certain cookies may affect some website functionality.

6. Data Security

GharMix takes reasonable measures to protect personal information against unauthorized access, misuse, loss, alteration, or disclosure.

However, no method of transmitting or storing information electronically can be guaranteed to be completely secure.

7. Data Retention

We retain personal information only for as long as reasonably necessary for the purposes for which it was collected, including order fulfilment, customer support, business records, dispute resolution, fraud prevention, and compliance with applicable legal obligations.

When information is no longer required, it may be deleted, anonymized, or otherwise handled in accordance with applicable requirements.

8. Your Rights

Subject to applicable law, you may have rights relating to your personal data, including rights to:

• Request information about the personal data we process.

• Request correction of inaccurate information.

• Request deletion of personal information where applicable.

• Withdraw consent where processing is based on consent.

• Raise a grievance regarding the handling of your personal data.

Requests may be subject to verification and applicable legal requirements.

9. Withdrawal of Consent

Where processing is based on your consent, you may request withdrawal of that consent.

Withdrawal of consent will not affect the lawfulness of processing carried out before the withdrawal.

Certain information may continue to be retained or processed where required or permitted by law, or where necessary to fulfil an order or resolve a legal or business matter.

10. Children's Privacy

GharMix does not knowingly request or intentionally collect personal information from children for purposes unrelated to providing our services.

If you believe that a child has provided personal information to us unnecessarily, please contact us so that we can review the information and take appropriate action where required.

11. Third-Party Websites

Our website may contain links to third-party websites, services, or platforms.

GharMix is not responsible for the privacy practices, security, or content of third-party websites. We recommend reviewing their respective privacy policies before providing personal information.

12. Changes to This Privacy Policy

GharMix may update this Privacy Policy from time to time to reflect changes in our services, technology, business practices, or applicable legal requirements.

Any updated version will be published on this page with a revised effective date.

13. Contact Us

If you have questions about this Privacy Policy, your personal information, or a privacy-related request, please contact GharMix using the official contact information provided on our website.

Website: gharmix.in

GharMix
Simple Products. Smarter Everyday Living.